Terms of Service

These Terms of Service govern the use of the menuQR platform (hereinafter "the Platform") and its associated services. The Platform is operated by thinkrs — Digital-Agentur für zukunftsfähige Marken, sole proprietor Robin Steppat (hereinafter "the Provider").

By registering on the Platform or using the services, you agree to these Terms of Service. If you do not agree with these terms, you may not use the Platform.

The Platform is intended exclusively for business users within the meaning of applicable law — i.e. natural or legal persons or partnerships acting in the exercise of their commercial or independent professional activity at the time of conclusion of the contract (e.g. restaurant operators, café owners, hospitality businesses). Use by consumers is not permitted. Accordingly, no statutory right of withdrawal applies.

The Provider offers a web-based platform that enables restaurant operators to upload PDF menus, generate QR codes, and publish a digital menu page. The services include:

• Upload of PDF menus with automatic thumbnail generation
• Generation of static QR codes
• Public menu pages under a unique URL
• Analytics dashboard for evaluating views and scans

The availability of individual features depends on the chosen subscription plan (Starter, Professional, or Enterprise). Pricing details can be found on the website.

Registration is required to use the Platform. During registration, you must provide truthful information. The email address must be verified before the trial period is activated.

You are responsible for keeping your login credentials confidential and are liable for all activities conducted under your account. You agree to notify the Provider immediately if there is reason to suspect unauthorized use.

Only one account per user is permitted. Registration with disposable email addresses is not allowed and will be blocked.

New users receive a free 7-day trial period after successful email verification. During the trial period, all features of the chosen subscription plan are available.

After the trial period expires, access to uploads, analytics, and public menu pages is restricted unless a paid subscription is purchased. Existing QR codes remain valid, but linked menu pages are deactivated.

Subscriptions (Professional and Enterprise) are billed monthly via the payment service provider Stripe. No credit card is required for the trial period. The subscription can be cancelled monthly at any time.

You agree to use the Platform exclusively for lawful purposes. In particular, it is prohibited to:

• Upload menus or content that infringes the rights of third parties (copyright, trademark, privacy rights)
• Use the Platform for illegal, misleading, or fraudulent purposes
• Take technical measures to circumvent access restrictions or usage limits
• Overload the Platform with automated scripts or bots
• Upload security-relevant code or malicious files

You are solely responsible for the accuracy and legality of uploaded menus and content.

Generated QR codes may be freely used, printed, and distributed by you. The QR code links to a public menu page on the menuqr.codes domain.

The Provider reserves the right to deactivate menu pages if there is suspicion of a legal violation or if the subscription is inactive. You will be notified by email upon deactivation.

The linked PDF file can be changed at any time by re-uploading. The QR code and URL remain unchanged.

Rights to uploaded content: By uploading content, you grant the Provider a simple, non-exclusive and revocable right to store, reproduce (for example as thumbnails), make publicly available and deliver the uploaded content (in particular menu PDFs and logos) via content delivery networks for the purpose of performing the contract. This right ends when the content is deleted or the contract ends; statutory retention obligations remain unaffected. You confirm that you are entitled to grant these rights and that no third-party rights are infringed.

Paid subscriptions are billed monthly in advance via the payment service provider Stripe. Prices are exclusive of applicable VAT.

Refunds for monthly subscriptions are only possible after explicit consultation with the Provider. In case of payment defaults, access to the services may be temporarily suspended.

Default of payment: If you fall behind with a payment, the Provider may charge default interest at the statutory rate (Section 288 of the German Civil Code) as well as necessary reminder costs. The assertion of further damages remains reserved.

The Provider may change the fees for subscriptions with at least 30 days' notice in text form. If you do not object within 30 days of receiving the notice, the change is deemed approved; the notice will expressly point out this consequence.

If you object, you may terminate the subscription with effect from the date the change takes effect. Billing periods already running remain unaffected by the change.

The subscription can be cancelled monthly. Cancellation is done by unsubscribing in the account dashboard or by email to [email protected].

After cancellation, access to uploads and analytics ends at the end of the paid billing period. Public menu pages are deactivated. Generated QR codes may continue to be used but link to a deactivated page.

The Provider reserves the right to suspend accounts immediately in case of serious violations of these Terms of Service.

Termination for good cause: Both parties may terminate the contract for good cause without notice. Good cause exists in particular in the event of significant breaches of these Terms of Service, payment default of more than two months, or abusive use of the Platform. Fees already paid for unused periods are refunded on a pro-rata basis unless corresponding damage has occurred.

The Provider aims for platform availability of 99 % on an annual average. Maintenance work is carried out outside usual usage hours where possible and announced in advance where feasible.

Unforeseen disruptions, force majeure, attacks by third parties and failures of upstream providers (hosting, content delivery network, payment provider) are excluded from this effort. Your statutory rights in the event of non-performance remain unaffected.

The Provider is liable without limitation for intent and gross negligence. For slight negligence, the Provider is only liable in case of breach of an essential contractual obligation and only to the amount of typically foreseeable damages.

The Provider does not guarantee uninterrupted availability of the Platform. Maintenance work and temporary disruptions may occur.

Backups: The Provider creates regular backups of system data. You remain obliged to keep your own copies of the content you upload (in particular menu PDFs and logos). Restoration of specific content is only possible within the available backup states.

The Provider is not liable for content uploaded by users. You indemnify the Provider from all claims by third parties arising from content you uploaded.

The processing of personal data is governed by the applicable Privacy Policy, which is part of these Terms of Service.

Changes to these Terms of Service will be communicated to you in text form at least 30 days before they take effect. If you do not object within 30 days of receiving the notice, the changes are deemed approved; the notice will expressly point out this consequence. If you object, you may terminate the contract with effect from the date the changes take effect.

The Provider reserves the right to adjust these Terms of Service as needed. Users will be informed of significant changes by email. The new version then applies to continued use.

Status: October 2026

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of performance is the Provider's registered office.

If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is the Provider's registered office. Mandatory consumer protection provisions and the jurisdiction rules for consumers remain unaffected.